Support Simplified
Helping you do what you do best. You take care of business, and I’ll do the rest.
Whether you are a home baker setting up shop, a plumber managing a packed schedule, or a photographer trying to escape your inbox, I am here to help. I provide hands-on, personalised support to handle the background work, so you can get back to doing what you love.
Support Packages
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Email triage + basic inbox management
Diary management & scheduling
Booking appointments & meetings
Answering enquiries
Ordering supplies
Light document formatting
Maintaining simple records
Basic Microsoft 365 support (Outlook, Word, Excel)
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Includes everything in Core, plus:
Inbox organisation + folder systems
Calendar optimisation (colour coding, recurring tasks, reminders)
Meeting set‑up (agendas, links, follow‑ups)
Purchasing & supplier coordination
Data entry & data management
Creating templates (emails, forms, checklists)
Process improvement suggestions
Coordinating communications
Monthly review call
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Includes everything in Plus, plus:
Full inbox overhaul + ongoing management
Digital file organisation + structure creation
Process & procedure documentation
Business tone & communication style guide
Training material or presentation design
Light project coordination
System improvements (better tools, workflows, automations)
Priority response times
Weekly review call
Seryn Desk support packages are designed to give your business consistent, structured help every month.
Each package offers a clear scope of work delivered on a monthly basis, providing steady organisation, reliable admin support and a calm foundation you can depend on.
Whether you need essential assistance or more comprehensive system management, these packages create continuity and allow you to focus on what you do best while the behind‑the‑scenes work is taken care of.
With monthly support, you gain an ongoing partnership that adapts to your workflow, strengthens your processes and keeps your business moving smoothly. Explore the packages to find the level of support that fits your needs.
One Time Services
Bespoke Logo Creation
A logo designed to reflect your business identity. Includes variations and colour palette suggestions
From £125.00
Inbox and Digital File Organisation
A complete digital tidy‑up across your inbox and files. I declutter, organise, archive, and structure everything so your digital workspace feels calm and functional. Includes inbox clean‑up and folder creation, file clean‑up and organisation across your chosen drive or folders, logical structure and naming conventions for easy navigation
From £85.00
Signature Tone and Voice Creation
A custom tone guide defining how your business speaks — including brand vocabulary, example phrases, and communication do’s/don’ts
From £270.00
Onboarding Pack Creation
A professional onboarding pack for new clients or staff — branded, clear, and easy to follow. Includes welcome information, expectations, processes, and brand‑aligned formatting. Perfect for businesses wanting a polished first impression
From £210.00
Email Template Pack
A set of professionally written, tone‑aligned email templates for enquiries, confirmations, follow‑ups, and more
From £120.00
Why I Do What I Do
Hello, I’m Madeleine — a small business owner committed to helping others build clear, organised and confident foundations…
Speak With Seryn Desk
Whether you’re enquiring about a service or simply reaching out for more information, this is the place to start.
Share a little about what you need and I’ll be in touch shortly.